LEGAL REFERENCE

Your privacy and account security matter most

Q: Who can I contact if I have a privacy complaint?

Email privacy@zora4d.app with your concern. Our data protection officer will investigate within 5 business days. If unresolved, you retain the right to escalate to your local data protection authority.

We built zora 4d around a single promise: your personal data, payment details and gaming history stay yours. Every transaction through DANA, OVO, GoPay and QRIS is encrypted...

Encrypted PaymentsData ProtectionYour ControlTransparent LoggingQRIS • DANA • OVO • GoPay

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Privacy Policy scope and jurisdiction

zora 4d operates under the laws applicable to online gaming platforms serving Indonesia and supported regions. This privacy policy governs all personal data we collect when you open an account, deposit via DANA, OVO, GoPay or QRIS, play games, and use our sportsbook. We comply with data protection principles including lawful collection, transparent use, and secure storage. Your data is never sold

to third parties. We only share information with payment processors and game providers necessary to operate your account and process withdrawals. You retain the right to request, correct or delete your personal information at any time.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy questions and data requests

Email Support Contact our data protection team directly at [email protected] with your account email. We respond to all privacy inquiries within 5 business days.

Account Settings Log into your zora 4d account to review, update or download your personal data. Privacy controls are in the Account menu under Data & Security.

Legal Requests Formal data deletion, correction or export requests can be submitted via our Data Request form in Account Settings. We honour all valid requests under applicable law.

WHY THIS PLATFORM

Privacy commitment and compliance

Encryption Standard

All account logins, payment transactions via DANA, OVO, GoPay and QRIS, and gaming sessions use 256-bit SSL encryption. Your data moves through secured channels only.

No Data Sales

We never sell, lease or trade your personal information to advertisers or third-party brokers. Your gaming history and payment details remain confidential.

Payment Processor Agreements

DANA, OVO, GoPay and QRIS partners sign strict data-handling agreements. Payment details are tokenized and never stored on our servers in raw form.

Regular Security Audits

We conduct quarterly security assessments and penetration testing to identify and fix vulnerabilities before they affect your account or payment methods.

Transparent Logging

Every login, deposit, withdrawal and game action is logged with timestamp and IP. You can view your account activity timeline anytime in Account History.

Data Retention Policy

We keep account records for the duration of your membership plus 5 years for regulatory compliance. You can request deletion after account closure.

WHY THIS PLATFORM

Policy consistency across zora 4d pages

Terms of Service

Defines account ownership, game rules and dispute resolution. Privacy Policy focuses on data handling; Terms cover account conduct and platform rules.

Cookie Policy

Details how we use session cookies for login and preference tracking. Does not affect payment security or personal data encryption covered here.

Payment Security Guide

Explains DANA, OVO, GoPay and QRIS transaction flows. Privacy Policy outlines how we handle payment data after the transaction is complete.

Account Closure Policy

Specifies how to permanently close your account and what happens to your gaming history. Privacy Policy covers data retention after closure.

Third-Party Provider List

Names all game providers, sportsbook operators and payment partners with links to their privacy policies. Our Policy covers zora 4d-specific practices only.

Dispute Resolution

Outlines how we handle complaints and fair-play disputes. Privacy Policy does not cover game fairness; see Terms of Service for RTP and audit details.

Marketing Communications

Explains how we send promo emails and in-game notifications. You control frequency and content type in Account Settings under Communication Preferences.

QUICK SIGNAL

What our privacy framework covers

Account Registration Data Name, email, phone, date of birth and address collected during signup. This information is used only to verify your identity and send account updates.

Payment Method Details DANA, OVO, GoPay and QRIS account links are tokenized and encrypted. We never see your full wallet credentials; payment processors handle all sensitive data.

Gaming Activity Logs Every slot spin, live table hand and sportsbook bet is timestamped and stored. You own this data and can request export or deletion anytime.

Device and IP Information We log the device type, operating system and IP address of each login for fraud prevention. This helps us block unauthorized access to your account.

Communication Preferences Your email, SMS and in-app notification settings are stored separately. You control what messages you receive and how often without affecting account access.

Withdrawal and Payout Records All funds transfers back to your DANA, OVO, GoPay or QRIS wallet are logged with status, timestamp and verification codes for full transparency.

Privacy policy FAQ

We share only the minimum data required: your verified account ID, deposit amount and selected game. Your name, address and payment method details stay on our servers. Game providers never see your DANA, OVO, GoPay or QRIS credentials.

We retain account records for 5 years after closure to comply with regional gaming regulations and dispute resolution. You can request earlier deletion, though this may limit your ability to re-open an account or dispute past payouts.

Yes. Log into your account, go to Account Settings > Data & Security > Export My Data. We'll prepare a downloadable file with all your information within 3 business days. This includes registration details, transaction history and gaming logs.

Your zora 4d account remains active and your funds are safe. Contact our support team with your account email. We can unlink the old wallet and let you add a new DANA, OVO, GoPay or QRIS account for withdrawals.

All QRIS transactions, plus DANA, OVO and GoPay links, go through 256-bit SSL encryption. Your payment details are tokenized before storage. We comply with PCI DSS standards for secure payment handling across all methods.

Absolutely. Go to Account Settings > Communication Preferences and toggle off promotional emails, SMS and push notifications. You'll still receive essential account updates, withdrawals and security alerts.

Email [email protected] with your concern. Our data protection officer will investigate within 5 business days. If unresolved, you retain the right to escalate to your local data protection authority.